{"id":14735,"date":"2026-08-04T13:20:03","date_gmt":"2026-08-04T13:20:03","guid":{"rendered":"https:\/\/www.communicatio-optima.com\/?post_type=fluent-products&#038;p=14735"},"modified":"2026-08-04T13:20:03","modified_gmt":"2026-08-04T13:20:03","slug":"a-special-crm-collection-volume-1-electronic-book","status":"publish","type":"fluent-products","link":"https:\/\/www.communicatio-optima.com\/en\/item\/a-special-crm-collection-volume-1-electronic-book\/","title":{"rendered":"A Special CRM Collection Volume 1 &#8211; Electronic Book"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_86 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.communicatio-optima.com\/en\/item\/a-special-crm-collection-volume-1-electronic-book\/#A_Special_CRM_Collection_Is_a_Series_Comprising_Three_Volumes\" >A Special CRM Collection Is a Series Comprising Three Volumes<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.communicatio-optima.com\/en\/item\/a-special-crm-collection-volume-1-electronic-book\/#These_Contents_Help_You_to_Maximise_Your_Professional_Success\" >These Contents Help You to Maximise Your Professional Success<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.communicatio-optima.com\/en\/item\/a-special-crm-collection-volume-1-electronic-book\/#Take_a_Look_Inside_and_Discover\" >Take a Look Inside and Discover<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.communicatio-optima.com\/en\/item\/a-special-crm-collection-volume-1-electronic-book\/#Specifications_of_the_Electronic_Book\" >Specifications of the Electronic Book<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.communicatio-optima.com\/en\/item\/a-special-crm-collection-volume-1-electronic-book\/#Keywords\" >Keywords<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"A_Special_CRM_Collection_Is_a_Series_Comprising_Three_Volumes\"><\/span>A Special CRM Collection Is a Series Comprising Three Volumes<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>In the series &#8222;A Special CRM Collection&#8220;, Eva-Maria Schottdorf discusses a wide array of crew resource management topics and uses many an example from aviation and medicine to help you to understand the key learning points instantly.<\/p>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"These_Contents_Help_You_to_Maximise_Your_Professional_Success\"><\/span>These Contents Help You to Maximise Your Professional Success<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul class=\"wp-block-list\">\n<li>how to give and receive praise and why this is so important<\/li>\n \n<li>what you gain from analysing the superb results of your teamwork<\/li>\n \n<li>all about knowledge, skills, and attitude and which of them is most difficult to optimise<\/li>\n \n<li>how to deal with stress aptly to keep working towards your goals in the long run<\/li>\n \n<li>the courage and excellent use of CRM that the pilots demonstrated on Qantas Flight 32 and what to learn from it<\/li>\n \n<li>defining threats and errors and dealing with both of them skilfully<\/li>\n \n<li>the error chain and its application to the worst air accident in the history of civil aviation<\/li>\n \n<li>why just culture has been established and how it fits into safety culture<\/li>\n \n<li>in the last chapter, the benefits of various crucial CRM principles are highlighted in a relaxed and enjoyable setting<\/li>\n<\/ul>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Take_a_Look_Inside_and_Discover\"><\/span>Take a Look Inside and Discover<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul class=\"wp-block-list\">\n<li>the preview of the series<\/li>\n \n<li>the preview of the first volume<\/li>\n \n<li>the table of contents<\/li>\n \n<li>the didactic features<\/li>\n \n<li>the entire the first chapter, and more<\/li>\n<\/ul>\n<p><span style=\"color: #3c434a;font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen-Sans, Ubuntu, Cantarell, 'Helvetica Neue', sans-serif;font-size: 13px;background-color: #ffffff\"><div class=\"_df_thumb\" id=\"df_14672\"  _slug=\"14672\" data-title=\"a-special-crm-collection-preview-of-volume-1\" wpoptions=\"true\" thumb=\"https:\/\/www.communicatio-optima.com\/wp-content\/uploads\/2026\/07\/Book-Cover-Front-A-Special-CRM-Collection-100-dpi-compressed.png\" thumbtype=\"\" >A Special CRM Collection &#8211; Preview of Volume 1<\/div><script data-jetpack-boost=\"ignore\" class=\"df-shortcode-script\" nowprocket type=\"application\/javascript\">window.option_df_14672 = {\"webgl\":\"true\",\"outline\":[],\"hard\":\"cover\",\"viewerType\":\"flipbook\",\"autoEnableOutline\":\"false\",\"autoEnableThumbnail\":\"false\",\"overwritePDFOutline\":\"false\",\"enableDownload\":\"false\",\"backgroundImage\":\"https:\\\/\\\/www.communicatio-optima.com\\\/wp-content\\\/uploads\\\/2026\\\/01\\\/Magic-Dark-Blue-Background-Straight-Lines-compressed-3-scaled.png\",\"direction\":\"1\",\"pageSize\":\"0\",\"pageMode\":\"2\",\"controlsPosition\":\"bottom\",\"soundEnable\":\"true\",\"source\":\"https:\\\/\\\/www.communicatio-optima.com\\\/wp-content\\\/uploads\\\/2026\\\/07\\\/A-Special-CRM-Collection-V1-Preview-compressed.pdf\",\"wpOptions\":\"true\"}; if(window.DFLIP && window.DFLIP.parseBooks){window.DFLIP.parseBooks();}<\/script><\/span><\/p>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Specifications_of_the_Electronic_Book\"><\/span>Specifications of the Electronic Book<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>A PDF file that comes in a fixed layout to enhance the clear arrangement of the didactic features. It contains clickable links.<\/p>\n<p>Size: 21,59 x 27,94cm<\/p>\n<p>Page count: 166<\/p>\n<p>ISBN: 978-3-98925-005-5<\/p>\n<p>BISAC Codes:<\/p>\n<p>MED 026000 MEDICAL\/Emergency Medicine<\/p>\n<p>EDU 056000 EDUCATION\/Vocational &amp; Technical<\/p>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Keywords\"><\/span>Keywords<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Crew Resource Management, Aviation, Prehospital Emergency Medicine, Emergency Medical Services, Human Factors, Teamwork, Communication, Error Chain, Just Culture, Safety Culture, Patient Safety<\/p>\n<p class=\"has-text-align-center\" style=\"text-align: center\"><strong>Order your copy today and start reading immediately.<\/strong><\/p>\n<p>                                     <\/p>\n<p>Reminder: After you have finished your purchase and started do download your book, you cannot withdraw from the contract. 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These Contents Help You to Maximise Your Professional [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":14673,"template":"","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"product-categories":[36,37,49],"product-brands":[20],"class_list":{"0":"post-14735","1":"fluent-products","2":"type-fluent-products","3":"status-publish","4":"has-post-thumbnail","6":"product-categories-books","7":"product-categories-crm-books","8":"product-categories-digital-goods","9":"product-brands-communicatio-optima","10":"entry"},"_links":{"self":[{"href":"https:\/\/www.communicatio-optima.com\/en\/wp-json\/wp\/v2\/fluent-products\/14735","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.communicatio-optima.com\/en\/wp-json\/wp\/v2\/fluent-products"}],"about":[{"href":"https:\/\/www.communicatio-optima.com\/en\/wp-json\/wp\/v2\/types\/fluent-products"}],"author":[{"embeddable":true,"href":"https:\/\/www.communicatio-optima.com\/en\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":3,"href":"https:\/\/www.communicatio-optima.com\/en\/wp-json\/wp\/v2\/fluent-products\/14735\/revisions"}],"predecessor-version":[{"id":14743,"href":"https:\/\/www.communicatio-optima.com\/en\/wp-json\/wp\/v2\/fluent-products\/14735\/revisions\/14743"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.communicatio-optima.com\/en\/wp-json\/wp\/v2\/media\/14673"}],"wp:attachment":[{"href":"https:\/\/www.communicatio-optima.com\/en\/wp-json\/wp\/v2\/media?parent=14735"}],"wp:term":[{"taxonomy":"product-categories","embeddable":true,"href":"https:\/\/www.communicatio-optima.com\/en\/wp-json\/wp\/v2\/product-categories?post=14735"},{"taxonomy":"product-brands","embeddable":true,"href":"https:\/\/www.communicatio-optima.com\/en\/wp-json\/wp\/v2\/product-brands?post=14735"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}