
Communicatio optima
Eva-Maria Schottdorf MD MSc – Emergency Physician | Author | Trainer
Overview of all products and services that I offer you:
1. CRM & PCM Seminars for Beginners and Advanced Learners
At Communicatio optima you can attend seminars on crew resource management, CRM, and the Process Communication Model®, PCM. You can either start with both topics from scratch, or enhance your knowledge in my seminars for advanced learners. I have described my seminars in detail here .
I offer you:
- sustained learning so that you can apply your new skills and knowledge immediately, but also long-term
- comprehensive seminar documents according to international standards
- a cosy, yet productive atmosphere in the seminar
- the possibility to ask your questions at any time, even after your seminar
- marvellous seminar venues that are worth a visit
Book your seminar.

2. Individual PCM Personality Profiles
An individual Personality Profile is not only prepared for every seminar participant before the Seminar One. You can also order such a profile, even if you do not plan to take part in a seminar (yet).
Your PCM Personality Profile informs you about:
- your dominant Personality Type
- in which order your remaining Personality Types occur
- your character strengths
- your psychological needs, and why these are important to you
- your distress behaviour, how you recognise it, and how to avoid it in the first place
- many more PCM components, with respect to your personality
If you do not attend a seminar, I will discuss your PCM Personality Profile individually with you, either in person (greater Munich area) or online.
Order Your Individual PCM Personality Profile conveniently in the shop.

3. Coursebooks and Workbooks About Crew Resource Management
You can find all information about CRM coursebooks and workbooks in English and German, as paperbacks (print-on-demand) and as electronic versions summarised and clearly arrangedon this page. These books will also be used in my CRM Seminars for Beginners and Advanced Learners.

4. The Series "A Special CRM Collection"
In this series, you can read about unusual and relevant CRM topics in specially compiled chapters. You can purchase the respective volumes as ebooks and as print-on-demand books, in English and German, in the shop . If you want to read more about the series, go to the dedicated page, on which I have gathered all relevant details for you.

5. All About the Series "Author-Publisher of Non-Fiction"
The first volume of this series and an accompanying workbook will be published in the summer of 2027. You will be able to purchase them in English and German, as electronic and printed versions. I have summarised all the information about it on this subpage .

6. Consulting for Non-Fiction Authors
You can visit the page "Consulting for Non-Fiction Authors" on which you will find all relevant pieces of information.
Of course, you can order a complimentary trial session in the shop.

7. Gift Cards for All Services and Products
Would you like to give someone a special present? Gift Cards that come in several designs are available in the shop.
8. I´m Available in Case You Have Any Questions
If you have any questions concerning your booking or orders, you can call me on:
+49/(0)1577/8913707
You can send me your message here:
The email address is:
service@communicatio-optima.com
Usually, I answer within one work day.
You can find news regarding my seminars and many more topics in my Newsletter.
You can especially read notes about organisational topics in a nutshell under "Latest News".
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If you are using a mobile device, this is your shortcut to my Legal Notice.
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