In my profile, you can read about my work and me:
1. Why CRM and PCM Fascinate Me
CRM as a Safety Net, Also and Especially for Perfectionists
As a hopeless perfectionist, I can hardly accept that we are not perfect, despite all our efforts. However, CRM provides us with strong concepts and tools, which helps us as a team to detect our errors, before they reach our patients.
Thus, CRM helps us, for example, in the emergency medical service to prevent those confided to us from harm and, in some cases, even not to put their lives at risk.
PCM as a Key to Oneself and Others
No matter whether we are thoughtful or perfectionist, whether we seek harmony or new challenges, or whether we enjoy telling everyone our opinions or jokes, all of us learn to know ourselves better through PCM. For many of us, the optimised key to themselves has changed their lives, my own included.
To me, the art of using PCM actively is as fascinating as it is valuable. We can assess our fellow human beings far better, communicate accordingly, and use PCM as an effective tool against stress.
2. Communicatio optima - Why I Have Chosen the Name
Taken from Latin:
Communicatio: inter alia: message, conversation, a figure of speech in which a speaker includes his or her audience
communicare: inter alia: to convey sth., to do together, to let so. participate in sth.
optima, superlative of bona, -us, -um: inter alia: good, excellent, skilful, appropriate
Like speakers their audiences, team leaders using crew resource management include their team members actively. For instance, when they are making decisions.
The Process Communication Model® helps us to choose the most appropriate message according to our counterpart´s personality.
3. My Logo
My logo exhibits a six-ray star in its centre, resembling the Star of Life. This is the international symbol of the emergency medical service, one of the first specialist areas in medicine to embrace CRM.
As in an atomic model, six "electrons", coloured to match the six PCM personality types, circle the star.
Last but not least, the atomic model reflects my education in radiation oncology, to which I owe a lot of my current knowledge, skills and attitude.
4. A Short Excerpt from My CV
A Selection of Important Career Moves
- Board Certified Specialist in Radiation Oncology, 2009
- Board Certified Specialist in Emergency Medicine, 2013
- Feelance Emergency Physician in Germany and Austria
- Freelance Emergency Physician in Switzerland, 2017-2020
- Certified PCM Trainer, 2019
- Training as a CRM Instructor, Varied Course Formats, 2017-2019
- Instructor-Simulation-Crew Resource Management, 2019
- Certified CRM Trainer, 2020
- Teaching Experience: inter alia Ludwig Maximilian University of Munich, Technical University of Munich, Medical University of Innsbruck, students´ courses and lectures
You are invited to visit my profile on LinkedIn.
5. "In All Beginnings Dwells a Magic Force"
With this quotation from Hermann Hesse´s poem "Stages", I start a short abstract about the beginning and the development of my freelance work as a seminar trainer.
Starting out Together with Laetitia Kraiker
Together with Laetitita Kraiker, an emergency paramedic and the deputy head of the rescue station in Trier-Ehrang, I founded Communicatio optima. We had already known each other from many shared calls. As we do during our calls, we have considered and planned all the crucial steps together.
On April 30th 2021, Laetitia Kraiker left Communicatio optima, because she has started her own business as a taylor on the side of her work in the emergency medical service. Even though I greatly regret losing her as my employee, I can only encourage her and I wish her every success for her promising project.
Continuation as a Solo Self-Employed from May 2021
Starting May 2021, I am going to continue my work alone. I am still available as a seminar trainer for you. Due to the current situation, my attention during the last months has been more on my blog articles, as well as on preparing further electronic publications.
The Seminar Venues Trier and Munich
6. My Network Rounds off My Profile
My network of colleagues with whom I exchange ideas regularly, shall not be left out in this profile. During our conversations we do not only broach topics concerning rescue medicine, but also CRM and PCM, as well as all the important topics regarding business administration and the art of formulating well.
The experts listed below have given their consent to be named here.
Civil Engineer Christine Perner-Neidhardt is a self-employed building biologist in Munich with remarkable expertise, who offers her customers superb advice.
Vanessa Kuzmich is a TV presenter who also moderates events. She has a comprehensive education as a trainer. Amongst others, she is a very precise, understanding, and creative certified trainer and coach for PCM. She lives and works in Vienna.
Katja Werner MSc is an acknowledged expert in the field of nanotechnology and an innovative entrepreneur in Hamburg.
Dr. Larissa Ritter is an excellent anaesthesiologist and emergency physician, who also writes blog articles worth reading in which she addresses various professional topics.
For the exchange of experiences, mutual support, and continued education, I am a member of the following professional associations, amongst others:
Here, you can find more about my seminars.
Here, you can find my blog.